We respect your privacy and take it very seriously. We are committed to safeguarding your details while providing you with an informative and personal service. This policy describes how, in accordance with the General Data Protection Regulation (GDPR), we protect the information you have provided to us.
1. Information which we hold:
The personal data which we hold comes directly from you. This can be from face-to-face contact, over the telephone, on paper, by email or online, for instance:
Information provided by you when visiting us at our gallery, at an exhibition or an antiques fair in which we take part.
Information provided by you in order to receive details of upcoming exhibitions, our catalogues and invitations to antiques fairs.
Information provided by you when making a purchase from us.
This information may include your name, address, telephone number(s), email address and details of purchases made from us.
We do not keep or store any of your financially sensitive details.
2. How we use the details:
To provide you with information, products and a smooth and efficient service that you request from us or which we feel may interest you.
In our legitimate business interest, we will keep your details to provide the relevant services; to maintain business records to satisfy tax, legal and other regulatory requirements; and to address any potential legal issues that may arise.
3. Storage of your personal data:
We take appropriate steps to keep your personal data secure, including password and anti-virus protection. Your information is stored securely and any of your details that are retained on paper, such as copies of purchase invoices which we are required by law to retain for compliance with HMRC tax legislation, are also stored securely.
4. Information disclosure:
We do not share, sell, distribute or lease your personal information to any third party, unless we have your permission or are required by law to do so.
We may disclose the necessary information required by couriers to deliver to you items which you have purchased from us.
5. Your rights:
Within the GDPR you have the following rights over your personal data that we hold:
The right to be informed of the data we hold about you.
The right to rectify information held about you.
We aim to ensure that the information we hold about you is accurate at all times. It would be helpful if you would notify us of any updates to your contact details as and when they occur.
The right to ask us to delete personal data held about you. To request deletion of personal data, please contact us in writing. We will endeavour to respond to your request within a reasonable period and in any event within one month from when the request is received in compliance with data protection legislation.
You can stop receiving messages from us by unsubscribing by email, post or by contacting us directly. Your contact details will be deleted.
This policy was last updated in June, 2021.